FAQ

Frequently Asked Questions

1) How long does shipping take?

95% of our items will be delivered within 4-9 days of ordering.

 

5% of orders may take 9-20 days to be delivered. If your order has not arrived after 20 days, please get in touch with us so we can solve this immediately. 

 

You can get in touch via our customer service chat box on our website or you can email us at covenique@outlook.com

 

2) How to track my order?

You can keep track of your delivery by entering your tracking/order number in the tracking box. This box can be found at the bottom of our website page. Alternatively, you can contact us via Email (listed in question 1) and we will reply to you with your order details.

 

3) Where are your items from?

At Covenique we source our products from various manufacturers and small businesses. We label the origin of each product in our product descriptions.